Are you ready to join an outstanding team and make a difference in people's lives? We are currently looking for a full and part-time receptionist to work at Ovation Communities.
BENEFITS/PERKS OF THE ROLE:
- Employee Referral Bonus Program – invite your friends to apply.
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13 Jewish Holidays available to work for time and a half
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6 Traditional Holidays
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Medical, Dental, Vision and Life Insurance
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Employee Assistance Program (EAP)
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Health Savings Account, Flexible Spending Account, and 401(k) with a competitive match
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Opportunity for paid vacation time, holiday, sick days based on the hours worked.
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Benefits will vary based upon full time/part time employee status.
Company Overview:
The Jewish Home and Care Center is a non-profit group in the senior living industry. As part of Ovation Communities, we have been serving the people of the Greater Milwaukee area for over 100 years. These services are achieved through a team-work philosophy that is inspired through effective organizational skills, continuous quality improvement efforts and maintaining a balance between professionalism and the ability to have fun.
PRIMARY PURPOSE OF POSITION:
Performs general reception duties and general clerical duties to maintain an efficient operation at the front desk area. Assists residents, visitors, and staff requests. Acts as the first contact person for all visitors. Provides front line security.
JOB DUTIES:
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Maintains the order and cleanliness of the reception area to provide a professional ambiance.
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Greets and monitors visitors coming in and going out of the building.
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Answers phones for incoming calls, directs calls to appropriate person(s), handles inquiries as necessary.
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Ability to display patience and understanding with residents and staff at all times and offer superior customer service.
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Monitors security screens and building entry. Follows security procedures, i.e., visitors signing in and out and distributing visitor passes, etc. Notifies appropriate personnel of potential problems that are observed.
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Monitors and reacts within prescribed policy to emergency boards and systems located at the reception desk, such as fire warning panels, pull cord alarms, etc.
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Acts as disaster procedure liaison in case of emergency (i.e., notify the appropriate personnel of emergency situations, follow Emergency and Disaster protocols, etc.)
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Makes announcements as necessary for the entire building, or floor by floor, for both residents and staff.
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Participates in interactions with residents and families that contribute to a positive lifestyle for residents.
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Creates and electronically distributes an accurate shift report.
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May be required to perform some secretarial and support functions to assist with the smooth flow of operations.
Experience:
Previous receptionist or administrative experience.
Education:
High school diploma or equivalent.
Other:
Knowledge of computer software – Microsoft, Excel, and Power Point.
Good organizational skills and phone etiquette.
Ability to multitask easily and effectively.
Must maintain complete confidentiality and discretion.
Read, write, and speak the English language.