Administrative Claims Specialist
Seeking an Administrative professional, responsible for managing cash in transit/cargo claims, in a fast-paced work environment, at the direction of the company’s National CIT Claim Manager. The position requires technical and analytical skills to ensure proficiency with the Company’s claim systems, data analysis and research tasks. High volume work environment. The candidate must have strong interpersonal and communication skills, both for managing and maintaining key relationships with management, field loss prevention, operations personnel and our customers.
Accountabilities:
- Manage claim transactions using data systems for cash in transit/cargo claims.
- Analyze loss data to identify and report trends associated with casualty and cash in transit/cargo claims and processes.
- Identify and track changes and/or improvements that result from trends identified within claims loss data and report to National CIT Claim Manager.
- Research and analyze claim materials, receipts and/or like documents to support claim resolution.
- Drive timely resolution and mitigation of claims and the claims process.
- Close attention to detail/execution i.e. accurate payments, with and adherence to the Company’s claim guidelines.
- Accountable for interaction with internal and external customers, providing a high caliber of professional service and support.
- Willingness to take initiative, anticipate issues and offer solutions.
- Other duties and projects as assigned.
Primary requirements:
- Bachelor’s degree preferred.
- Excellent knowledge and proven skills with all Microsoft Office applications including: Word, Excel and PowerPoint
- Strong research skills, online internet search engines, etc.
- Ability to prioritize, work independently and meet deadlines under pressure.
- Ability to multi-task successfully.
- Strong written and verbal communication skills.
- Ability to actively listen and ability to keep confidential information.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Education:
Experience:
- technical and analytical skills: 5 years (Required)
- data analysis and research: 5 years (Required)
- Administrative: 8 years (Required)
Ability to Relocate:
- Houston, TX 77042: Relocate before starting work (Required)
Work Location: In person