Mellano & Company is seeking a Floral Sales Professional for our location in Oceanside, California that would be responsible for building strong customer relations, through knowledge and excellent customer service. Plan and carry out all sales activities including entering sales into the POS, achieve sales goals, and take on new responsibilities as needed.
POSITION SUMMARY
Provide excellent service to existing and new customers. Work well in a team environment in addition to working independently. Goal-oriented and results-driven. Responsible for achieving sales goals and takes on additional responsibilities as needed. Reports directly to the Sales Manager.
Duties and Responsibilities:
- Develop sales account plans.
- Handle customer complaints in a professional manner and follow up on sales activities.
- Maintain competitive market information.
- Maintain customer accounts, including but not limited to:
- Obtain new customers and seek out new sales opportunities.
- Make daily outbound sales calls and cold calling.
- Maintain consistent growth in sales territory by 15% yearly.
- Work with sales team to meet common goals and provide general sales support.
- Support company initiatives as needed.
- Manage activity by utilizing CRM tools.
- Miscellaneous projects as assigned.
Essential Functions / Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
- Floral industry knowledge and experience preferred.
- Strong verbal and written communications, and relationship building skills.
- Proven sales experience to meet sales and profit expectations.
- Strong negotiation and closing skills.
- Excellent ability to multitask, manage conflict and address unique business problems.
- Able to effectively maintain sales goals and expectations.
- Product knowledge to help ensure exceptional customer service.
- Computer skills and knowledge of software applications including MS Office and Outlook.
- A good team player. Ability to maintain a good sales team environment.
- Bilingual in Spanish is preferred.
Physical Demands / Working Conditions:
- Work is performed in an office, cooler, and warehouse setting in a team environment.
- Able to lift up to 25 lbs. on occasion (with assistance).
- Able to withstand moderate changes in temperatures.
- Able to climb and descend stairs and walk on uneven ground.
- Able to sit or stand for extended periods of time.
Education/Experience:
Associate Degree in a related field of study; four or more years related experience and/or training; or equivalent combination of education and experience.
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Mellano & Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation, gender identity and/or expression, national origin, ancestry, genetic information, age, marital status, pregnancy, disability, military, or veteran status, or any other applicable federal, state, or local protected classification.
Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 4 years (Required)
- Bilingual: 1 year (Required)
- Customer service: 2 years (Required)
- Microsoft Office: 2 years (Preferred)
Work Location: In person