G2 Secure Staff is looking to add a Supervisorto our Evening Cabin Services operation at San Francisco International Airport (SFO).
Title: Supervisor- Cabin Services
Pay Rate: $27.00- $30.00 per hour
Shift: PM and/or overnights
Job Type: full time
Supervisor is also responsible for day-to-day operations, including scheduling timesheets, managing staff, assisting in investigations, and responding to client needs.
What does a Supervisor do?
- Must be familiar with and abide by all Client/company regulations.
- Work with Client Special Services Representatives to meet all service requests.
- Escalate issues to the Operations Manager Immediately.
- Ensure implementation of the Safety Management System (SMS)
- Implement a safety plan for the station
- Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
- Receive and respond to telephone and radio calls from Client representatives and employees professionally and promptly.
- Always complete the appropriate documentation and reports thoroughly and in a timely manner.
- Keep the manager informed of needs and problems in assigned areas, maintain the cleanliness of the immediate work area, and report maintenance needs.
- Check all equipment thoroughly before operating.
- Project a positive image and respond to inquiries from airlines, staff, and the public in a courteous manner.
- Attend meetings and in-services as required.
- Utilize appropriate communication channels and maintain records, reports, and files as required.
- Responsible for counseling, coaching, and disciplinary action regarding performance and attendance.
- Must be attired in proper uniform or business attire as directed by company officials, and identification must always be visible.
- Adhere to company policies and procedures and participate in achieving company objectives.
- Utilize company and client equipment, supplies, and resources conscientiously and cost-effectively.
- Perform other duties as requested.
What skills are required to Join the Team?
- Must be 18 years or older
- High School Diploma or equivalent
- Minimum three (3) years of supervisory experience
- Must have a valid Driver's License with an acceptable driving record
- Must be able to work a flexible schedule; overnights and weekends
- Microsoft Office skills (Word, PowerPoint, Excel)
- Verbal and written communication skills
- Must have reliable telephone and transportation
Language Skills:
- Ability to communicate effectively in the English language
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
- Must also possess and utilize effective listening skills
If you have these additional skills, it’s a bonus!
- Airline or airport experience
Why G2:
- Healthcare Benefits
- PTO Paid Time Off Benefits
- Company Matched 401k options
- Employee Discount Program
- Employee Assistance Program
SFO Employee's are eligible for incentives:
- BART Discount Card: Save $9.10 on your roundtrip BART commute
- Citizenship Workshops: Save $700 on your citizenship application cost
- Save on childcare costs. Access a subsidized childcare program for SFO employees, with tuition offered at 75 – 80% of market rate cost
- Transportation assistance
G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.
EOE/M/F/D/V/SO
This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.
Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person