Lily and Sparrow is a locally-owned home decor store and wood sign manufacturing business, offering a curated selected of home and gift products. We believe that every home has a story to tell and our goal is to help our customers create a space that reflects their personal style and interests. You can find Lily and Sparrow online in our e-commerce store, in over 2,000 stores nationwide, at our brick and mortar shop in downtown Neenah.
We are looking to hire a friendly, courteous, customer-oriented individual to join our team as a Retail Associate. As a Retail Associate, you are the face of our business and brand. You are the first point of contact with our customers and are responsible for helping to create a warm, welcoming atmosphere while providing exceptional customer service. Do you love small business, connecting with customers, and selling home goods? If so, we’d love to chat with you!
We are looking to fill a retail associate position, which would fill shifts Monday - Friday, with some Saturday's required every month as well. If you worked a Saturday, you would not be required to work a day during the week. Hours are from 10-4p or 10-5p depending on the day, with some additional hours or days required for events and for the busy season. We are looking for someone to start immediately.
Retail Associate Responsibilities:
- Assist and manage daily store operations, such as greeting customers, answering customer questions related to merchandise and store policies, recommending products, advising on store promotions and sales
- Understand and communicate the Lily and Sparrow brand and products to customers
- Participate in store visual merchandising and display set-up
- Manage till and POS system; totaling purchases and processing cash and credit cardpayments
- Open and close the shop in accordance with operating hours
- Stock, organize and manage inventory of merchandise
- Maintain a clean and organized retail environment
- When needed, help fulfill online orders during down time
- Other tasks as needed
Retail Associate Requirements and Qualifications:
- Excellent customer service skills: enthusiastic with a genuine desire to provide outstanding service. Since you are the face of our business, we are relying on YOU to make a great first impression of our brand to our customers.
- Good communication and interpersonal skills
- Available to work on weekends
- Previous retail experience is beneficial, but not required. Just a heart to serve people andconnect with them!
- Ability to work on your own & take initiative, independent of direct supervision.
- Since we are a growing small business, flexibility is a must, too, as things are constantlychanging.
Perks of Working at Lily and Sparrow:
- Employee discounts: 50% off Lily and Sparrow signs & 25% off everything else
- Flexible, fun + family-owned business
Job Type: Part-time
Pay: $15.00 per hour
Shift:
Weekly day range:
Work Location: In person