We are seeking an experienced Service Advisor to join our team. The ideal candidate will have a strong background in automotive diagnostics and repairs, as well as excellent leadership and customer service skills. As the Automotive Service Advisor, you will be responsible for overseeing the daily operations of our service department and ensuring that our customers receive top-notch service. Competitive pay (based on experience) + Bonus plan
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet the customer and acknowledge their request. Check-In the customer and verify information.Process phone calls in a professional manner
- Efficient teams delivering timely inspections.
•Be comfortable selling to our customers our product offerings Document, verbally communicate and sell the recommendations Write estimates and order parts for services as needed
- Be able to create and bill out all sales orders
•Work towards achieving any company-set goals or objectives, including individual sales goals
- Keep pace with customers, balancing multiple priorities and using good judgement to manage time
- Build relationships with customers by communicating the status of their vehicle, promise time
Qualifications
- 2 to 3 years previous experience as a Service writer
- Strong knowledge of automotive diagnostics and repairs
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with the ability to build strong relationships with customers
- Proficient in using automotive diagnostic equipment and software
- Knowledge of dealership operations and procedures is preferred
- Familiarity with air brake systems, diesel engine repair, shocks, struts, and other automotive components is a plus
If you are a highly motivated individual with a passion for the automotive industry, we want to hear from you. Apply today to join our team!
Job Type: Full-time
Pay: $90,000.00 - $160,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Tuition reimbursement
Day range:
Shift:
Work Location: In person