Medical Biller/Insurance Specialist
The Medical Biller/Insurance Specialist position at Medkinect is a crucial role in the process of getting patient prescriptions billed correctly and quickly. This role helps to streamline revenue, maintaining the company’s ability to provide exceptional care to patients and financial stability to the company and its employees.
Medical Biller/Insurance Specialists facilitate patient care and billing by communicating with patients, other billing staff and physician accounts to ensure the correct documentation is obtained, the prescribed products are fit on patients and claims are billed in a timely manner.
Responsibilities include, but are not limited to:
- Verifying insurance, understanding medical benefits and submitting authorizations and appeals
- Knowledgably communicating with patients, sales representatives and accounts to explain patient coverage
- Reading prescriptions and processing orders
- Obtaining appropriate patient paperwork and clinical documentation
- Assisting with placement of orders or exchanges
- Determining appropriate financial options for patients
- Contributing to and maintaining records of patient interactions, details of inquiries, complaints and comments
- Resolving patient or account issues via phone, email or mail
- Reaching out to patients and accounts over the phone to verify order information
- Accurately submitting claims to insurance companies
- Following up on submitted claims
- Posting payments
- Contributing to the success of the team by completing other related tasks, as needed
Job Qualifications:
- Insurance verification experience
- Background in orthopedic therapy and bracing equipment
- Team-oriented personality
- Technologically capable
- Excellent communication skills
- Ability to problem solve
Job Type: Full-time
Pay: $19.00 - $26.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- ICD-10: 1 year (Preferred)
Work Location: In person