Collections Specialist / Customer Service - NOT SALES!
Work Hours from Monday thru Sunday.
Your responsibilities::
- Attend to inbound and outbound collections calls and correspondence
- Ensure payments are processed
- Log all customer payments to the correct reports
- Oversee and update customer files to ensure data consistency
- Head all billing and reporting activities in response to deadlines
- Act as a liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Correctly process bankruptcy filings when received
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Working on weekends is mandatory but you can take days off during week
- Spanish is a plus but not necessary
This Company Describes Its Culture as:
Paid Training:
Work Remotely
Benefits
- 5 vacation days after 1 year
- 5 sick days after 1 year
- 2 Holidays paid per year
- No benefits of any kind
- No commissions
- No bonuses
Job Type: Full-time
Pay: $700.00 per week
Weekly day range:
Work setting:
Experience:
- Collections: 1 year (Required)
Language:
- Spanish (good but not mandatory) (Preferred)
Ability to Relocate:
- Hollywood, FL: Relocate before starting work (Required)
Work Location: In person