Private Pay Billing and Collections Specialist
The Carmelite System is a multi-state not-for-profit senior living organization sponsored by the Carmelite Sisters of the Aged & Infirm.
We are seeking to hire a Private Pay Billing and Collections Specialist.
- This is a fully remote, corporate level position. Payers and team members work in Eastern Standard Time.
Private Pay Billing and Collections Specialist Qualifications:
- High School diploma or equivalent.
- One year of Skilled Nursing Facility (SNF) Business Office experience required.
- Customer service experience with extensive incoming/outgoing phone work required.
- Demonstrate the ability to work responsibly as a team member as well as a self-motivating individual.
- Knowledge of the Point Click Care system is preferred.
Private Pay Billing and Collections Specialist Job Summary:
- Initiate contact with new residents or responsible party to discuss financial planning, charge types and amounts.
- Initiate contact with residents or responsible party who have unpaid medical bills through phone calls, letters, or emails.
- Generate, review and upload to vendor the monthly patient statements.
- Generate off cycle statements upon admission or discharge of resident.
- Post private pay cash to resident accounts.
- Ensure that all billing, cash posting, and deposit reconciliation is completed by scheduled deadlines.
- Research and resolve unapplied cash and misapplied payments.
- Conduct follow-up communications with residents or responsible party to ensure they adhere to payment arrangements and meet agreed-upon deadlines.
- Ensure compliance with federal and state debt collection laws, including the Fair Debt Collection Practices Act (FDCPA), as well as Carmelite collection policies.
This is a brief overview of job responsibilities and not intended to be all inclusive.
The Carmelite System Can Offer You:
- Competitive Compensation
- Next-Day Pay Option
- Health (Aetna), Dental, Vision, HSA with employer contribution
- Student Loan Forgiveness Guidance
- Flexible Spending Account
- Fully paid Life and Long-Term Disability insurance
- Benefits available 1st of the mo. following 30 days
- AFLAC and supplemental life insurances
- Retirement Plan
- Generous Paid-Time-Off with 12 Holidays
Please consider joining our team working where The Difference is Love℠!
The Carmelite System, Inc. is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, and any other legally protected class.
#CS2024
Required
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1 year(s): One year of Skilled Nursing Facility (SNF) Business Office experience required.
Required
Required
Preferred
Preferred
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Dedicated: Devoted to a task or purpose with loyalty or integrity
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Team Player: Works well as a member of a group
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Innovative: Consistently introduces new ideas and demonstrates original thinking
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
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Goal Completion: Inspired to perform well by the completion of tasks
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Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization