Overview:
We are seeking a dedicated Client Service Representative to join our team. If you have a passion for animals and excellent communication skills, we want to hear from you.
Duties:
- Provide exceptional client service by answering inquiries and resolving issues promptly and professionally
- Maintain accurate medical records
- Collaborate with other team members to ensure client satisfaction
- Handle incoming calls and emails in a timely manner
- Process payments and refunds accurately
Experience:
- Experience in client service or related field preferred
- Knowledge of pet care, veterinary terminology, and dog handling is beneficial
- Strong communication skills and ability to empathize with customers
- Ability to multitask and work in a fast-paced environment
This position offers the opportunity to work in a dynamic environment where you can make a difference in the lives of our clients and patients. If you are passionate about animals and enjoy helping people, we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid parental leave
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
Work setting:
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person