Performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
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Great company benefits including medical (after only 30 days), dental, vision, and 401K plan with match
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Paid vacation, paid time off, and paid holidays.
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We pay for your training
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Opportunity to work with successful and passionate people in an exciting and fun atmosphere
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Huge modern facility
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Opportunity for advancement - we promote from within
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Air conditioned shop and drive thru
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We do not screen for marijuana.
Responsibilities:
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Sells products and/or services to repair the problem and meet the customer's needs.
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Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
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Assist in keeping parts department clean and orderly.
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Record all sales and/or customer transactions that occur.
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Provide service technicians with parts as required.
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Assist with Parts Manager in merchandising displays and locating out of stock parts.
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Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
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Controls showroom inventory to ensure maximum sales and customer satisfaction.
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Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
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Processes cores, warranties, and new return merchandise as required at a point of sale.
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Attends training as prescribed by management to maintain proficiency in his/her job description.
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Uses dealership equipment and resources safely and proficiently.
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Performs other tasks as required by Parts Manger.
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Keeps himself/herself groomed and clothed per the dealership guidelines.
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Verify receiving documents.
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Follow up on shortages and expedite by reporting to Parts Manager.
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Should be knowledgeable in merchandising.
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Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction.
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Greet customers immediately in a courteous manner.
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Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices.
Qualifications and Job Requirements:
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Experience with ADP/CDK systems and Toyota parts helpful but not required.
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High School Diploma or GED Equivalent.
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Good organizational skills.
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Frequently required to bend, stoop, crouch, reach, handle tools and lift in excess of 80lbs. of material.
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Candidates must be able to pass background checks, motor vehicle license checks, drug tests, and other pre-employment tests.
Working conditions include:
Potential exposure to battery acid, gasoline, chemical cleaning material or other toxic materials commonly found in motor vehicle service departments, some of which may be considered health hazards. Occasionally, exposed to exhaust fumes or other airborne particles
We offer many benefits including medical insurance, paid time off, 401K, air conditioned workspace, uniforms, 5-day work weeks, and much more.