Dr. Noxon is a private podiatric foot and ankle surgeon with over 20 years of clinical practice. He is currently working in Glenview IL and Breckenridge CO. He is transitioning to full-time in Colorado and building up his practice in Colorado. He is seeking an exceptional office manager with medical experience and exceptional computer skills for this remote work.
In this pivotal role, the Office Manager will serve as a leader overseeing the comprehensive operations of the office and managing remote staff. They will actively contribute to the development and implementation of the vision and strategy for future growth. The Office Manager will play a crucial role in ensuring the smooth and efficient operation of our office, supporting the overall functioning of the organization. This position requires a candidate with strong administrative and managerial skills, as well as a commitment to promoting a positive and supportive work environment in a small private practice, working closely with the owner of the organization.
Responsibilities:
- Administrative Management:
- Oversee day-to-day administrative tasks, including filing, data entry, and record keeping, social media activity.
- Coordinate office activities and operations to secure efficiency and compliance with the organization’s policies.
- Ensure smooth operations, minimize wait times, improve cycle time/client waiting time, and enhance scheduling efficiency.
- Act as a client advocate, addressing inquiries and concerns regarding office functions and services. Discuss complex client concerns with upper management when necessary.
- Assist administrative staff in resolving day-to-day operational challenges and seek feedback from the team on operations.
- Develop and manage schedules for staff to optimize office operational efficiency.
- Create, run, and manage various reports for all staff.
- Assist with enrollment, credentialing, and re-credentialing of clinical staff with insurance companies
- Perform various clerical tasks as needed, including filing, faxing, photocopying, scanning, collating, data entry, website content and management, and maintenance of client files.
- Maintain regular, consistent, and punctual attendance in accordance with the assigned schedule and time-off policies.
- Human Resources Support:
- Assist in the recruitment and onboarding process for new team members.
- Maintain employee records and facilitate communication between management and staff.
- Collaborate with upper management in recruiting, training, hiring, supervising, and, if necessary, terminating.
- Be a leader to our team; manage our staff members to support them following policies and procedures, and assign tasks, on time.
- Evaluate the performance of administrative and clinical staff, making recommendations for increases, promotions, and disciplinary action in consultation with upper management.
- Develop training programs to ensure data entry standardization, accuracy, integrity, and adherence to office policies and procedures.
- Mentor staff to enhance their skills and capabilities.
- Facility Management:
- Manage inventory and procurement of office supplies.
- Communication and Coordination:
- Serve as a liaison between physician and remote staff.
- Facilitate effective communication flow within the remote office.
- Conduct office staff meetings with relevant staff members at a frequency that ensures optimal communication regarding practice issues, staff concerns, and operational policies.
- Event Coordination:
- Plan and coordinate company events, meetings, and training sessions.
- Assist in organizing community outreach programs.
- Compliance and Policy Adherence:
- Review and assess the practice's policies and procedures, providing recommendations for continued compliance and enhanced effectiveness/efficiency of systems.
- Ensure adherence to relevant State and Federal rules and regulations.
- Ensure adherence to relevant insurance requirements.
- Collaborate with leadership to implement and update office policies.
Skills Required
- Outstanding supervisory, interpersonal, organizational, verbal, and written communication skills
- Meticulous attention to detail
- Proven ability to take initiative and swiftly problem-solve with efficiency
- Strong team player mentality
- Capability to represent oneself and the company in a highly professional manner
- Proficiency in using technology and various programs, including, CallRail, CareTracker, and other web-based applications
- Familiarity with G-Suite and its applications, Google Calendar, Gmail, Google Docs, etc.
Job Qualifications
- Bachelor's degree in Business Administration, Human Resources, or a related field, or significant experience in business administration
- Proven experience in office management, preferably in a foot and ankle or healthcare setting.
- Ideally, experience in insurance authorizations, billing and receivable.
- Demonstrated experience in the direct oversight and management of providers and staff.
- Proven track record in promoting a culture of customer service and teamwork.
- Proficiency in using computers, office software, and business office equipment required to perform job duties.
- Traits: Strong work ethic, dependable, detail oriented, timely, reliable, organized, communicative, compassionate, flexible, open-minded, and efficient.
- Communication: Excellent communication and interpersonal skills, is comfortable with receiving and speaking in a direct communication style
- Adherence to the highest levels of confidentiality regarding HIPAA standards.
- Prior experience using an Electronic Health Record (EHR) system.
Benefits:
- 1099 part-time or full-time employment
- Opportunities for professional development.
- A supportive and collaborative work environment focused on mental health and well-being.
- Private practice
- Work-life balance
If you are a dedicated and detail-oriented individual with a passion for contributing to the healthcare field, we invite you to apply for the Office Manager position at our agency. Please submit your resume and a cover letter detailing your relevant experience to dr.bruce.noxon@gmail.com
Job Type: Full-time
Pay: $20 - $30 per hour, depending on experience.
Expected hours: 40 per week
Job Type: Part-time
Pay: $20.00 - $26.00 per hour
Expected hours: 20 per week
Healthcare setting:
- Clinic
- Medical office
- Private practice
- Telehealth
Medical specialties:
- Medical-Surgical
- Physical & Rehabilitation Medicine
- Podiatry
- Sports Medicine
- Surgery
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have a workspace for you to work from home?
Ability to Commute:
Work Location: Remote