Under general autonomy, provides application expertise and any special technical data to Business Development, Application Engineering, Training, External Customers and Operations to support product and service applications globally. Is recognized internally and externally as a subject matter expert and provides guidance and direction on projects of major significance which are highly difficult and complex in nature. Demonstrates ability to conceive and develop creative/innovative technology solutions critical to the company's success. Considered an industry consultant who is recognized as a national and/or international authority or leader in providing application expertise. Mentors to less experienced personnel. Revises, uses, and refers users to appropriate Technical Content of Product / Services web pages on Halworld. Reviews content for accuracy and approves revisions as needed. Creates rich content for internal and external customers. Responsible for responding to questions submitted to the Knowledge Base system and developing relevant articles to publish. Reviews responses and articles of less experienced personnel. Acts as Subject Matter Expert and Knowledge Base Editor. Responsible for all formal communication for situations involving: Cautions and or warnings, Design/product/service changes, Required Field Action, Interim procedures and reference information using a Technology Bulletin. Responsible for the maintenance of Operational Manuals. Reviews communication drafted by less experienced personnel. Incorporates Reliability, Health Safety & Environment (HSE), and Quality standards into job activities. Job role is independently accountable for profit/loss or revenue center, major product line, or support function. Skills are typically acquired through the completion of an undergraduate degree in Engineering or similar discipline, and 16 years of experience in PSL Field Operations, Business Development, or Technology Development as it relates to field operations.
Job Type: Full-time
Pay: $60,361.95 - $172,693.96 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Experience:
- PSL Field Operations, Business Development: 10 years (Preferred)
- Technology Development as it relates to field operations.: 10 years (Preferred)
Ability to Commute:
Ability to Relocate:
- Houston, TX: Relocate before starting work (Preferred)
Work Location: On the road