Order Fulfillment Specialist
We are seeking a talented individual to manage the order flow of our ecommerce site. This position is critical in ensuring that our customers’ expectations for excellence in shipping their orders on time and as ordered. It requires someone who cares about the little details, who is interested in understanding what it takes to run a successful ecommerce company. You will see how it all comes together through your interaction with the operations, marketing and sales teams.
About the Company:
DESS USA is an established high-volume Dental Restorative Ecommerce company and the USA distributor for DESS (Dental Smart Solutions), a global restorative dental products company. Our main manufacturing facility is in Barcelona, Spain with distributors worldwide.
Your key responsibilities include:
· Work with our sales department and ecommerce platform to prepare, pick, and package online orders in a timely fashion
· Maintain inventory in a neat, orderly and safe manner
· Periodic inventory counts
· Receive deliveries, unload merchandise, and stock incoming deliveries
· Oversee and manage packaging material inventory
· Respond to customers queries on orders and resolving shipment issues
· Contact staff/associates via phone and email when issues arise
· Demonstrate your time management skills as you adjust to activities based on needs of the day
Must be:
· Curious and quick to learn. You are comfortable with computers and can learn to use software applications. Be able to think critically and multitask.
· Conscientious, organized and detail-oriented. You have an eye for picking discrepancies and a knack for double checking your work.
· Quick and efficient. You are willing to roll up your sleeves and tackle any task to keep our wheels moving. You can sort, check, count and verify numbers.
· Able to lift or help lift heavy boxes. You will be handling packages and must be able to lift up to 25 lbs. occasionally.
Must have:
· 1-3 years order fulfillment or shipping experience preferred
Compensation/Benefits:
· Compensation between $20 to $23 depending on experience
· 15 days of accrued PTO annually
· 9 days of annual paid holidays
· Individual/family health, dental and vision insurance
Schedule:
· Must be available Monday-Friday between 7AM – 6PM E.S.T. (TBD)
· Candidate should be based in the Orlando area
· Periodic weekends for inventory counts
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Shift availability:
Ability to Commute:
Work Location: In person