Foster F. Wineland, Inc., a John Deere Construction and Forestry equipment dealership is seeking a person to fill a Parts Sales Representative position at our Martinsburg, PA location.
Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.
Position Specifics:
Department: Parts
Reports To: Parts Manager
Supervises: None
Purpose:
Selling service parts, bulk fluids, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.
Responsibilities:
· Quickly establish rapport and relationship with customers
· Provides quality customer experience through knowledge, use of systems, and process execution
· Provides parts recommendations including alternatives that meet customers’ needs
· Fulfills online orders in timely manner
· Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
· Supplies Service Technicians with parts as required
· Assists with preparing and maintaining professional showroom image and merchandise displays
· Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
· Assists in keeping parts department clean and orderly
· Assists in maintaining all departmental tools and equipment in good working order
· Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set
· Maintain a constant commitment to teamwork and exemplary customer service
· Safely operate a forklift and other related equipment as needed
Experience, Education, Skills, and Knowledge:
· 3+ years previous experience as a parts sales professional or related experience
· Must display outstanding follow-up and customer service skills
· Proficiency with computers and all aspects of Microsoft Office
· Advanced parts and machinery knowledge
· Ability to connect with customers, maintain professional image, establish rapport
· Understands basic selling processes
· Ability to use computer applications including JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
· Ability to work in a team environment
· Ability to lift items weighing up to 75 lbs.
· Ability to operate a forklift and other related equipment
Job Types: Full-time, Commission
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Commission pay
- Hourly pay
- Overtime pay
Schedule:
- Day shift
- Monday to Friday
Work Location: In person