Overview:
We are seeking a dedicated Night Auditor to join our team at a hotel in providing exceptional guest service during the overnight shift.
Duties:
- Conduct night audit procedures efficiently and accurately
- Welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs
- Answer phone calls and assist guests with inquiries
- Process reservations and cancellations
- Ensure the security of the property during the night
- Prepare daily reports for management
Qualifications:
- Experience in night audit or similar role preferred
- Strong guest relations skills
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and guest services
- Bilingual or multilingual abilities a plus
- Customer service-oriented with a positive attitude
- Familiarity with phone systems and hotel software is beneficial
Join our team as a Night Auditor to contribute to a welcoming and efficient overnight experience for our guests.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overnight shift
Work setting:
Work Location: In person