The Manager, eCommerce Data Integrity is responsible for efficiently and effectively managing the information and data on Belk.com from product content attribution, product/vendor data loads. Responsibilities include, working with coordinators, vendors and all merchandise areas. Improve data integrity, workflows and related processes, and performing quality assurance throughout the site. Manage product data by defining product structure, content type, attributes, quality and standards.
Essential Function
Responsible for the creation and movement of products between various corporate systems
Improves product workflow and implements process efficiencies
Works with coordinators, buying offices and vendors to resolve escalated issues
Reviews and analyzes related statistics and provide feedback to the organization
Interacts with Taxonomy, Digital Merchandising, Drop Ship Team, DMMs, and buying offices to share best practices and improve processes
Works with eComm team to develop product content and related attribute guidelines. Ensure consistency so all products within the same category have the same attributes across systems
Provide support and advice relating to metadata and use of that data in systems
Oversee the development of metadata standards and schema, and controlled vocabularies that provide access to product and media assets
Work closely with eCommerce and IT to achieve optimal use of data in all channels and provide continued systems improvements
Expected to perform tasks in Salsify,
Understand core eCommerce KPIs and utilize site analytics to improve merchandising standards and processes
Utilize Salsify, Constructor and web analytics to identify product search and browser related opportunities to improve customer satisfaction, conversion rate and sales
Manage ongoing rule-based merchandising and day to day tuning of search and browse product listing results using Certona tools and in partnership with other business partners
Understand category and product level behaviors in order to improve relevancy of search results and merchandise effectively
Optimize onsite search on product listing pages
Provide weekly actionable reports and insights to opportunities for all Belk.com categories and various cross functional groups
Develop custom reports and in-depth analysis to measure task performance, category optimizations and promotional activity
Oversee team who will communicate with stakeholders on product data, compliance and taxonomy standards
Guide team with class mapping, data standards and conduct training
Required for All Jobs
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Performs other duties as assigned
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Complies with all policies and standards
QUALIFICATIONS
Education
Bachelor's Degree
Required
Degree in Information Science
Preferred
Work Experience
1-3 years
Supervisory experience
Required
Merchandising or eCommerce experience
Required
Project management experience
Data Governance Experience
Preferred
Knowledge, Skills and Abilities
Strong communication skills
Ability to communicate at all levels in the organization and external partners
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Remote Work Frequency: Monthly
Reports To:
Director, Onsite Search & Optimization