Pharmacy Technician
Reports to:
Pharmacist In Charge at location
Job Summary
Hawthorne Pharmacy & Medical Equipment is looking to hire additional Pharmacy Technicians to join our exceptional teams.
We are looking for a dependable pharmacy technician to process and fill prescriptions. Under the direction of a pharmacist, you will also undertake other tasks to provide excellent customer service and ensure the pharmacy runs smoothly. As a pharmacy technician, you must be detail-oriented and reliable since the job requires a lot of responsibility. You must possess excellent communication skills and an aptitude for using computers. If you are not certified but are interested in a career in pharmacy, please note Hawthorne offers certification courses to its employees on a case-by-case basis.
Main Responsibilities & Duties
- Provide technical assistance to the pharmacist in all areas that a non-pharmacist can legally perform.
- Greet patients and provide exemplary customer service
- Assist pharmacist in providing effective, appropriate, and safe pharmacy service
- Assist pharmacist in preparing prescriptions
- Sorting, stocking, and labeling medications and monitoring inventory
- Handling of legend drugs or devices, including but not limited to, receiving shipments of pharmaceuticals and stocking of shelves and bins
- Accepting written prescriptions
- Receive verbal requests from patients for available refills
- Perform initial interpretation of licensed practitioner orders
- Enter patient information into the computer, including drug allergies, accurately and efficiently
- Complying with rules, regulations, and procedures to help maintain a clean and safe pharmacy, such as by sterilizing equipment and surfaces
- Deliver dispensed meds to a licensed healthcare provider
- Ring up prescriptions after a licensed pharmacist has offered counseling
- Discard expired returns according to the facility’s policies and procedures
- Compound or mix medications and/or prepare IV solutions
- Repackage bulk medications.
Customer Service
- Promote a positive pharmacy experience for all Hawthorne patients and customers.
- Display compassion and genuine care for all patients
- Great customer service skills.
- Ability to multi-task, especially in a busy work environment.
- Consistently punctual in reporting to work and to and from work breaks.
- Maintain a good attendance record, keeping absenteeism at a minimum.
- Regular attendance at team meetings and participation in mandatory in-service training.
- Demonstrate self-motivation and the ability to work independently.
- Demonstrate the ability to comply with established policies and procedures
- Demonstrate good time management skills when completing job functions.
- Demonstrate the ability to work in a team environment.
- Observe work hours and time clock regulations.
Communication Skills
- Must be able to interact with patients and staff courteously and calmly.
- Ability to communicate well with the public.
- Effective communication skills and phone etiquette
- Works well with co-workers and vendors in a generally comfortable office environment.
Qualities & Characteristics
- Maintains a professional relationship and positive attitude with Hawthorne Pharmacy patients, staff, and vendors
- Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions.
- Strive to learn more and is receptive to learning different ways of doing things.
- Displays enthusiasm toward the work and mission of Hawthorne Pharmacy
- Organized and detail-oriented
- Work both independently and as a team in a fast-paced environment
Professional Knowledge, Skills & Abilities
- High School diploma or higher
- Pharmacy Technician certification, a plus
- 1-3 years in a customer service role, retail pharmacy is a plus
- Knowledge of basic math: counting, addition, and subtraction
- Written and verbal communication skills in English commensurate with college-level education
- Valid South Carolina Driver's License
- Demonstrate knowledge of Hawthorne Pharmacy’s structure, standards, procedures, and protocols.
- Pass drug screening and background check.
Working Conditions & Physical Requirements
- May require prolonged standing.
- Able to move up to 25 lbs. (small equipment, supplies, etc.)
- Must hear staff and patients on the phone and those served in person and speak clearly to communicate information to patients and staff.
- Must adequately read memos, a computer screen, registration forms, and other clinic documents.
- Ability to use general office equipment such as a computer, copy machine, telephone, etc.
Additional Information
- 401(k) options
- Employee discounts
- Health insurance
- Dental Insurance
- Vision insurance
- Flexible Hours, Closed on Sundays
- Certification Opportunities Available
Job Types: Full-time, Part-time
Expected hours: No less than 35 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Pharmacy Tech: 1 year (Preferred)
License/Certification:
- Pharmacy Tech Certification (Preferred)
Ability to Commute:
- Columbia, SC 29204 (Required)
Work Location: In person