RN/CCHT PURPOSE AND SCOPE:
The HTI Team Supervisor is responsible for the oversight of the day-to-day operations for the facilities within their assigned zone. The individual in this position is responsible for ensuring all HTI employees are providing quality patient care in accordance with HTI policies, procedures and training.
This role is expected to support Hema-Tec, Inc.’s vision, values, mission and customer service philosophy. It is expected that the individual in this position will follow both Hema-Tec, Inc.’s and all contracted hospitals’ policies and procedures to provide the highest level of patient care and most superior customer service possible.
RN/ CCHT PRINCIPAL RESPONSIBILITIES AND DUTIES:
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Responsible for displaying Hema-Tec, Inc.’s culture through values and customer service standards.
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Develops and maintains effective relationships with our contracted hospitals through accurate and timely communication.
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Responsible for the compliance, support and execution of all relevant company and contracted hospital policies and procedures.
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Acts as the direct report for all Hema-Tec RN and PCT staff within the assigned zone.
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Works with HTI Administrative and Clinical Operations team to review and approve monthly schedule.
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Responsible for the oversight of day-to-day activities on site and the resolution of all issues that may arise.
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Takes initiative and action to resolve customer service issues with all customers in a timely manner.
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Works in conjunction with the Multi-Site Clinical Ops Mgr., Clinical Director, and/or RN Nurse Educators to ensure efficient, successful clinical operations.
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Oversees new hire orientation processes, obtains RN Educator approval with the completion of orientation.
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Ensures that all staff understand and are properly educated on Hema-Tec policies & procedures.
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Maintains knowledge and understanding of dialysis services as deemed necessary. This may include, but is not limited to HD, PD, and TPE.
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Attends bimonthly supervisor meetings and reports bimonthly to quarterly metrics.
RN/CCHT ADMINISTRATIVE:
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Reviews treatment documentation for completeness, ensure nursing signatures are documented, and ensures omitted entries are completed or corrected where appropriate.
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Performs annual performance evaluations & oversees the completion of annual clinical assessments for all assigned employees.
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Daily review of team member assignments and execution of low census policy if required.
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Primary point of contact for team member attendance reporting as well as review of time off requests.
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Initiates, documents, and completes ongoing QA activities including monthly reports as directed.
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Collaborates, as requested, with Quality Department and Clinical Director to review, investigate, and provide timely response to hospital complaints and incidents received.
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Promotes efficiencies with clinical team in areas such as order entry, treatment setup and charge nursing to reduce delays in patient care.
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Responsible for answering & distributing incoming pager calls for the assigned zone(s).
RN/CCHT JOB REQUIREMENTS: EDUCATION
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Current appropriate state licensure, or national certification, with unblemished record.
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Preferred: Actively pursuing Nursing degree at accredited school or graduate of an accredited School or Nursing.
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Maintains acquired knowledge and remains current in advancements in nephrology.
RN/CCHT EXPERIENCE AND REQUIRED SKILLS
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RN Requirement: Three (3) years of clinical dialysis experience for a supervisory position.
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Certified Dialysis Technician Requirement: Five (5) years of clinical dialysis experience for a supervisory position.
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Demonstrated strong skills related to critically ill patients.
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Demonstrated ability to use critical thinking skills independently.
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BLS CPR recognition.
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Demonstrates organizational and time management skills, and a competency toward completing continuing and ongoing renal/nephrology education.
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Successful completion of all required competency testing and skills validation.
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Familiarity with all emergency operational procedures.