Summary:
Responsible for routine after-sales support for the Vice President responsible for Business Development, Sales, Customer Support and Retention. ILN Technologies is a government contractor and meets International Traffic in Arms Regulations (ITAR).
About Us:
ILN Technologies, Inc. ("ILN Tech") is a company that prides itself on the quality of our employees, our products, our customer service and our good reputation. We are a major supplier of F-16, F-15, and J-52, as well as other aircrafts and engines parts, providing spare parts and components to support the maintenance of military aircraft.
Main Duties and Responsibilities:
Provide routine sales support, including;
- Prepare status reports for key customers, as directed and needed.
- Respond to client inquiries regarding order status.
- Provide proactive updates to clients.
- Follow up regarding quotation inquiries for sales prospects.
- Address customer’s concerns about parts identification, configuration, delivery delays, missing documents.
- Manage and track changes in order quantity and/or delivery.
- Update shipping documents with new information, as received.
- Research and email pictures of parts in quotation process, as needed.
- Update quotation descriptions with new information, as received.
Additional Duties, as assigned
Additional Duties and Responsibilities:
- Learn the steps in the quotation process.
- Prepare basic quotations.
Requirements:
- Recent graduate with a focus on aviation or business -or- One-to-three (1-3) years of experience in the industry, supporting the sales support process.
- Experience with fully integrated systems for the Aerospace industry.
- Efficient and accurate data entry skills.
- Medium to advanced Excel skills.
- Excellent communication skills in English, both written and verbal.
- Demonstrated ability to multi-task and prioritize work.
- Knowledge of military aircrafts components and/or military technical publications a big plus.
- Understanding and/or experience with the quotation process a big plus.
Some of our competitive benefits package includes:
· Healthcare insurance
· Paid vacation and Holidays
· 401(k) plan
· Profit Sharing plan
ILN Technologies is proud to be an equal-opportunity employer, committed to a diverse work force and a safe and healthy work environment for all employees. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR).
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Compensation package:
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have engineering skills or education?
- Are you familiar with aircraft engine components?
- Do you have a military background?
Education:
Ability to Commute:
- Canoga Park, CA 91304 (Required)
Work Location: In person