About us
Campbell's Boatyards is a working marina/boatyard with three locations in Oxford, MD. Our boating services are provided.
Our work environment includes:
- friendly, skilled and experienced staff
- beautiful location
**Service Manager** **Overview:** We are seeking a dynamic and experienced Service Manager to join our team. The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency. **Duties:** - Manage and lead a team of service technicians and advisors - Coordinate and schedule service appointments - Ensure quality control and adherence to company standards - Provide technical guidance and support to staff - Handle customer inquiries and complaints in a professional manner - Monitor service performance metrics and implement improvements - Collaborate with sales team to promote service offerings **Experience:** - Previous experience in automotive service management - Proficiency in shocks struts, tire service, automotive sales, and service writing - Strong sales and customer service skills - Mechanical knowledge and experience as a mechanic or service technician - Familiarity with air brake systems is a plus **Benefits:** - Competitive salary and benefits package - Opportunity for career growth and advancement - Positive work environment with a supportive team If you are a motivated individual with a passion for delivering top-notch service in the automotive industry, we encourage you to apply for the Service Manager position. Join us in providing exceptional service to our customers while leading a dedicated team towards success.
Job Type: Full-time
Pay: $67,355.00 - $73,537.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you enjoy working with customers and overseeing work on boats?
Experience:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Oxford, MD 21654 (Required)
Ability to Relocate:
- Oxford, MD 21654: Relocate before starting work (Required)
Work Location: In person