This is a great opportunity to join Hyundai of Silsbee & help build out your own team from the ground up. We offer the latest technology to enhance our customer's experience.
Ideal candidates should have 2 years parts counter experience and/or experience working in the retail automotive service department. Must be outgoing, willing to work hard for your customers and provide white glove service.
If you're ready to join a winning team, we're ready to invest in your future.
WE OFFER:
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Health insurance
- Work / life balance – great hours & schedule options available
- Work with the latest technology
- 401K matching plan
- Paid vacation and holidays
RESPONSIBILITIES:
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Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies all necessary parties when special ordered parts have been received
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Assists outside sales representatives with their order
- Makes sure all internal requests for parts are billed on service repair order
REQUIREMENTS:
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Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Ability to multi-task in a fast paced environment