Overview:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in providing exceptional hospitality services. This position requires a blend of front desk responsibilities and night audit duties to ensure guest satisfaction and operational efficiency.
We have four shifts available. We are looking for somebody who can work two 11 pm to 7 am shifts on Monday and Tuesday, as well as two 3 pm - 11 pm shifts on Saturdays and Sundays. If this schedule works for you, apply today!
Duties:
- Greet guests warmly and provide assistance with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations, cancellations, and payments accurately
- Perform night audit functions including reconciling daily transactions and preparing reports
- Ensure the security of the property during the night shift
- Answer phone calls, make reservations, and provide information about hotel services
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience in hospitality management or hotel operations is preferred
- Strong guest relations skills with a focus on delivering exceptional service
- Proficiency in using phone systems and hotel management software
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous
Join our team to be part of a dynamic hospitality environment where your skills will be valued, and opportunities for growth are available.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Overnight shift
Work setting:
Work Location: In person