Charlotte Fabrics is a family owned 3rd generation fabric brand based in New Hope, MN.
We have an immediate full time opening to join our customer care team. Your primary responsibility will be assisting clients with their fabric orders over the phone in a professional manner. This position is all inbound phone calls, there is no cold calling.
General phone calls include:
- Taking fabric orders
- Helping with existing orders
- Inventory and pricing related questions
- Fabric sample requests
- All calls are inbound, there is no cold calling
An ideal candidate is positive, good at multi-tasking, computer savvy and dependable.
Requirements:
- Customer service experience
- Professional
- Team oriented
- Dependable
- Computer savvy
Benefits:
- Paid time off
- 401K match up to 6%
- Subsidized health insurance
- Paid holidays
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
Shift:
Weekly day range:
Work setting:
Work Location: In person