Responsibilities:
- Assist the store manager in overseeing daily operations and ensuring smooth functioning of the store
- Provide excellent customer service and address customer inquiries and concerns
- Drive retail sales by promoting products, upselling, and cross-selling
- Assist in employee orientation, training, and development
- Help manage the store budget and monitor expenses
- Contribute to achieving sales targets and goals
- Coordinate and manage shifts to ensure adequate staffing levels
- Conduct interviews and participate in the hiring process
- Maintain a clean and organized store environment
- Handle customer complaints and resolve issues effectively
- Demonstrate exceptional phone etiquette when answering calls
Requirements:
- Proven experience as an assistant manager or similar role in a retail setting
- Strong customer service skills with a focus on providing exceptional experiences
- Knowledge of retail sales techniques and strategies
- Familiarity with employee orientation, training, and development processes
- Proficient in budgeting and financial management principles
- Excellent sales skills with the ability to drive results
- Ability to effectively manage shifts and coordinate staff schedules
- Experience in conducting interviews and hiring employees
- Exceptional phone etiquette and communication skills
- Detail-oriented with strong organizational abilities
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Nights as needed
- Night shift
- On call
- Rotating weekends
- Weekends as needed
Language:
Ability to Commute:
- Cleveland, OH 44109 (Preferred)
Ability to Relocate:
- Cleveland, OH 44109: Relocate before starting work (Required)
Work Location: In person