Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities.
Summary
The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.
What You'll Do
- Provides excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
- Assists in driving electrical distribution sales for our counter business and developing new and existing customer relationships
- Assists with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
- Assists with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
- Stays informed and educated on product knowledge
- Assists inside sales as needed
- Informs manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
- Other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.