With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
The Front Office Assistant supports and assists general office activities and projects withadministrative tasks. Provides customer service support. Under moderate supervision, work mayinvolve contact with homeowners and board members.
Duties include but are not limited to:
- Meet and greet homeowners, residents, vendors, contractors, and members of the BOD.
- Answer calls, research and respond to homeowners inquires, follow-up on emails.
- Maintain homeowner files, variance reports,architectural review process and forms.
- Register and process parking and pool passes; collect fees.
- Coordinate vendors and contractors on property; assist with water shut off guidelines.
- Create, update and close out work orders.
- Assist in putting together board packages and attending annual membership meetings.
- Create and send out weekly communicators, flyers, newsletters to homeowners.
- Order office supplies.
- $20 - $23 an hour
- High School Diploma or GED Required.
- 0 – 3 years of directly related or closely related experience.
- Team player and customer service oriented.
- Takes initiative and ownership to increase efficiencies and the betterment of the property.
- Proactive with job responsibilities and tasks.
- Excellent communicator(phone, interpersonal, written, verbal, etc.).
- Effective time management skills with the ability to prioritize tasks; conflict resolution techniques; maintain maintain confidentiality and discretion.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.