Southdale ObGyn, a division of Premier ObGyn of Minnesota, is currently seeking a Patient Services Coordinator. The Patient Services Coordinator provides exceptional care for our patients and guests by offering them professional service while creating a memorable patient experience.
Job Duties and Responsibilities:
- Answer phones in a professional and timely manner, transferring calls or taking messages when appropriate.
- Schedule new and follow-up patient appointments. Ensure patient demographic information is correct.
- As a member of the patient services team, actively supports the clinical care staff in the care of the patient.
- Escalate patient issues to the Patient Services Supervisor as needed.
- Act as back-up for the front desk: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients by verifying and updating necessary information in the medical record and computer.
Education/Experience Requirements:
- High School diploma or GED required
- Prefer one-year experience working at front desk or call center/customer service
- Experience in the healthcare field working as a medical receptionist is highly preferred
Knowledge/Skills/Abilities:
- Flexible and adaptable to meet changing needs of patients and clinic
- Knowledge of HIPAA and other rules and regulations in the healthcare industry
- Must be organized and dependable with excellent patient service skills
- High level of professionalism and teamwork abilities
- Excellent written and verbal communication skills
- This full-time position with excellent benefits package that includes medical, dental, and vision coverage, and a 401k plan with company match.
Premier ObGyn of Minnesota is an Equal Opportunity Employer
Job Type: Full-time
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Education:
- High school or equivalent (Preferred)
Work Location: Multiple locations