Front Desk Associate/ Night Audit
HOTEL FRONT DESK
compensation: D.O.E. employment type: FULL TIME
MOTEL 6 is looking for a hard working, friendly person with great customer service skills to join our team. You must be able to multitask, be computer literate, have excellent oral and written skills, and be able to work and communicate effectively with the management team. Our preference is that you have a minimum of one year in the hospitality industry, but is not required. Principal Duties for Front Desk Agent:
- Greet guests, check-in/check-outs, showing rooms, etc
- Assist with phone, online and in-person reservations
- Process CC and cash transactions
- Filing and general office organizational duties
- Ability to resolve conflicts
- Excellent communication skills a must since you will be in constant contact with guests
- Handles stressful situations; makes mature and knowledgeable decisions.
- Handles all guest complaints or problems to exceed the guest expectations
- Keeping the lobby/reception area tidy at all times
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Job Types: Full-time, Part-time
Pay: $16.50 - $17.50 per hour
Benefits:
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: In person