Job Requirements
Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. When you accept a position with Sendik’s, you are joining our family and a team of associates that have a never quit attitude. We truly believe we have the best team that is motivated by providing the best service to our customers and each other.
Role Title
Catering Server
Manager
Catering and Events Director
Job Summary
The Catering Server will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility of the Catering Server will be to provide the best dining experience for each guest through prompt and efficient service. The Catering Server will work at private events catered by Sendik’s throughout the metro Milwaukee area.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed
Work Experience
Duties/Responsibilities
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Serve customers at private events while modeling Sendik’s culture and providing “best in class” customer service
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Anticipate and attend to the needs and/or concerns of each guest in a prompt and caring manner
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Take and serve both food and beverages accurately and timely, ensuring that courses are cleared, utensils replenished and glasses filled
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Ensure that food delivery, course removal and drink replenishment is given the appropriate attention
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Maintain a complete knowledge of menu items and beverage selections for the guests
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Ensure that server stations remain clean and organized
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Maintain a safe and sanitary work environment, operating and cleaning necessary equipment
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Assist in both setting up and tearing down event
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Perform other duties as assigned