The Front End Manager (FEM) reporting to the Store Manager/ASM is directly responsible for all aspects of the front end including POS Registers/cashiers, Service Desk/associates and layaway, Cash Office Functions, Front end cleanliness, organization and detailed standards. The FEM is responsible for Scheduling the front end to the needs of the business without overspending the budgeted payroll hours, line control efficiencies to ensure a fast and friendly check out experience for our customers and all filling and maintenance areas of the front end. The FEM also has complete responsibility to ensure Cash Management accountability thru out all team members that are scheduled to work the front end. All reports are reviewed daily in detail and any issues are immediately brought to the attention of the Store Manager and Loss Prevention. The FEM is also accountable for ensuring all company policies and procedures are followed, understood and executed by all team members, improving the front end efficiencies by hiring High Energy team members with the right skill set and attitude, handling all customer issues to ensure our customers have the best shopping experience.
Job Types: Full-time, Part-time
Pay: Up to $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Customer Service: 2 years (Preferred)
- Retail Management: 2 years (Preferred)
Ability to Relocate:
- Highland Park, MI: Relocate before starting work (Required)
Work Location: In person