What started as the “Expedia” of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming health care service delivery as we know it.
We are looking for a Release Manager to join our GetInsured team. GetInsured is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off healthcare.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance.
Primary responsibilities:
- To take ownership of up to two exchanges as their Release Manager.
- Create and maintain internal and external JIRA dashboards to monitor releases
- Follow-up with product managers, customer support, QA and development teams for tracking and closure of action items
- Communicate scheduled upgrades and deployments to clients
- Proofread, extract and assemble release notes along with User Acceptance Testing materials
- Maintain documentation in the Release Management SharePoint Home Page
- Create ad hoc reports and release related analytics
- Schedule meetings with relevant stakeholders, prepare agenda, document key notes and decisions, and track Items for release management meetings
Benefits:
We offer a comprehensive benefits package, including but not limited to:
- Health, Dental, Life, Disability, and Vision insurance
- Healthcare spending or reimbursement accounts (HSA/FSA)
- Retirement benefits (401k)
- Paid time off
- Education assistance or tuition reimbursement-
- Employee discounts for Gym memberships & commuting/travel assistance
Values:
- We believe that working hard, when it is imbued with purpose, can and should be fun.
- You’ll find we are a “can do” place where people work together and roll up their sleeves to get the job done.
- Everyone has a voice; everyone’s ideas count, and everyone is respected.
- We have built a company, as well as a community of friends and colleagues, with respect for each other.
Learn more about GetInsured at GetInsured.com
Qualifications:
- 1-2 years of experience in an administrative role
- Basic knowledge with JIRA required
- Software development life cycle (SDLC) understanding desired
- Proficiency in Microsoft Office suite, specifically Excel
- Previous experience in building customer communication
- Ability to engage with a variety of functional roles – product management, software development, quality assurance, operations, client support
- Comfortable working across functions and presenting to many levels of the organization.
- Ability to communicate with clarity and precision, both in writing and verbally
- Ability to analyze and report on project metrics.
- Experience in the Health Care industry is desirable.