POSITION PURPOSE:
Provide courteous assistance to patients and referring physician offices while guiding each through the scheduling/check in process.
SKILLS AND ABILITIES:
1. Ability to work in fast-paced, high productivity environment.
2. Ability to exercise judgement and make decisions.
3. Excellent communication skills to communicate with physician and patient
4. Careful attention to detail.
5. Ability to maintain patient confidentiality.
JOB DUTIES:
1. Answers incoming patient calls regarding billing questions
2. Collect all information required to create a claim; verify accuracy of coding
3. Work directly with insurance company, healthcare provider and patient to get a claim processed and pain
4. Review and appeal unpaid and denied claims
5. Manage Accounts Receivable reports
QUALIFICATIONS:
1. Prior physician billing experience preferred
2. Basic EMR and Billing software experience preferred
3. Strong ability to multitask and interact with both patients and physicians
4. Professional presentation