Summit Handling Systems, Inc is an award-winning, privately owned third generation family business with a 70-year presence in the Northeast. An ‘essential’ company in the nation’s supply chain, we sell, service and rent forklifts and related materials handling equipment from 5 locations, employing over 170 people, and still growing. Look at us at www.summithandling.com
We are in search of a highly accomplished and successful sales professional to join us as a Customer Service Sales Representative (CSS). In this role, you will take charge of elevating revenue streams by selling preventative maintenance agreements (PMs), parts, service, rentals, tires, operator training, and related products within a specified geographic area.
Responsibilities
- Grow service market share by signing and retaining customers on service agreements.
- Collaborate with CSS Manager and other departments to devise and execute plans for acquiring new business.
- Review PM reports to boost sales through safety and operational repairs, and promptly follow up on quotes
- Ensure regular follow-ups on PMs and attend initial PM visits for new customers.
- Improve "PM Completion Percentage" by engaging with customers who decline PM services.
- Enhance technician presence throughout your designated region.
- Analyze sales data of existing and potential customers, remain attentive to competitive products, services, and marketing tactics, and ensure consistent reporting to management.
- Maintain our CRM database accurately, logging activities and opportunities daily.
- Attend sales meetings, training programs, and industry events as directed.
- Cooperate with colleagues to achieve company goals and generate leads for the Capital Goods Sales Representative.
Qualifications:
- Self-starter with a positive attitude and team spirit.
- Minimum 4 years of B2B sales experience with a track record of achieving targets.
- Strong interpersonal skills.
- Experience in the Material Handling Industry preferred.
- Understanding of sales processes and buyer behaviors.
- Dedication to building and maintaining customer relationships.
- Possesses proficiency in effectively utilizing CRM software, Excel, and Outlook for managing data and communications with efficiency.
Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, age, religion, gender identity or orientation, veteran status, or disability.
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Experience level:
Schedule:
Supplemental pay types:
Work Location: On the road