Overview:
We are seeking a detail-oriented health insurance billing, coding, and collections specialist to join our team. The ideal candidate will have a strong background in medical and/or chiropractic billing and coding, customer service and financial concepts, with experience in health insurance and collections - accounts payable and accounts receivable.
Responsibilities:
- Contact customers regarding outstanding payments
- Utilize accounting software to track and manage accounts
- Perform account analysis to identify delinquent accounts
- Conduct account reconciliation to resolve discrepancies
- Provide excellent customer service while assisting customers with payment inquiries
- Apply knowledge of financial concepts to effectively manage accounts
- Maintain accurate records of all collection activities
- Analyze any denials, the reasons, and executes necessary changes to team.
- Knowledgeable in utilization of correct billing codes
-Phone calls and consistent follow up communication to insurance companies to collect payments and resolve any denial/billing issues
-Communication to owner and team regarding all billing and coding issues that may arise on a weekly basis, in order to resolve and prevent future billing issues and claim denials
Experience:
Required Skills:
- Medical billing and coding experience
- Customer service experience
- Collections and denial solutions
- Communication skills: phone calls to insurance companies, patient phone calls, team meetings, etc.
- Proficiency in debits and credits
- Familiarity with accounting software
- Knowledge of accounts payable and accounts receivable processes
- Strong account analysis skills
- Excellent phone etiquette
- Ability to perform account reconciliation
- Understanding of financial concepts
Nice-to-Have Skills:
- Previous experience in billing and collections or related field
If you possess the required skills and are looking to utilize your expertise in a dynamic environment, we encourage you to apply for the Collection Agent position with us.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Work from home
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Medical billing and coding: 1 year (Required)
- Customer service: 1 year (Preferred)
Language:
Ability to Commute:
- Morristown, NJ 07960 (Preferred)
Ability to Relocate:
- Morristown, NJ 07960: Relocate before starting work (Required)
Work Location: Hybrid remote in Morristown, NJ 07960