Assists the General Manager in the daily operations of Wilder's dining experience and ensures that we uphold the high expectations of the Chickpea Hospitality brand while delivering an unparalleled guest experience.
- Ensure the venue runs according to established operating policies and procedures
- Manage the venue cost-effectively and efficiently
- Prepare, present, share, and discuss daily reports to venue management/leadership team
- Prepare floor plans, conduct pre-shifts, communicate to chef’s/staff about operational details
- Manage restaurant administrative duties
- Create a work environment that promotes teamwork, mutual respect, and employee satisfaction.
- Conduct menu engineering, sales analysis on a regular basis and recommend areas to minimize costs and maximize revenue
- Correct any deviations from service procedures swiftly through on the job training, one on one’s, and testing.
- Conduct daily briefings and disseminate company information to the restaurant management team, while listening and noting feedback to improve in the operation.
- Establish and maintain positive relationships/rapport with all (internal/external) guests, focusing efforts to exceed guest expectations at every opportunity
- Populate nightly reports and record daily details of operation for upper management team to review
- Assist and perform duties assigned by the General Manager
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Birmingham, MI: Relocate before starting work (Required)
Work Location: In person