About Us
Waymakers is a well-established non-profit human services agency committed to helping individuals experiencing conflict and crisis make their way to a place of strength and stability. Celebrating more than 50 years of providing services in Orange County, Waymakers is comprised of 8 core programs assisting over 120,000 persons a year.
Learn more at www.WaymakersOC.org.
INFORMATION & REFERRAL SPECIALIST
Collaborative Courts FSP – Fountain Valley. F/T, Mon. - Fri. 8hrs or Mon. - Thurs. 10 hrs.
Responsibilities Include:
- Provide clients and staff with information and referral assistance including but not limited to basic needs, specialized housing placements, mental health/behavioral and medical services, transportation, and social and independent living skill building.
- Present information regarding how to access resources and co-facilitates enrichment activities.
- Provide direct linkage support as needed; builds, maintains and promotes a resource database through attending community events and delivering information to staff.
- Represent the program at community events and county agencies.
- Provide coordination of care with service providers.
Requirements Include:
- Bachelor’s Degree in Human Services, Communications or related field.
- Thorough knowledge of the skills of Information and Referral including, but not limited to clear and effective communication with the inquirer, customer service skills, utilizes various systems to locate resources.
- Assist the inquirer in accessing and utilizing the resource, and demonstrates the ability to work with a diverse multicultural/ethnic population with sensitivity and respect.
- Must have computer skills and software aptitude; excellent customer service, verbal and written communication skills; and ability to multi-task.
- Valid California driver’s license, liability insurance meeting minimum state requirements, and a reliable automobile.
Benefits
- 13 Paid Holidays
- 15-20 Paid Leave Days (based on hours worked and years of service)
- Choice of pre-tax group health plans with generous employer contribution
- Medical (HMO), Dental (PPO), and Vision (PPO) Plans
- 401K Retirement Savings Plan with 3% fully vested employer contribution plus 1% match
- Free $50,000 Basic Term Life/AD&D Insurance
- Free Long-Term Disability Insurance
- Free Employee Assistance Program (EAP)
Equal Opportunity Employer
Waymakers is an equal opportunity employer who is committed to and complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state and/or local laws.
Job Type: Full-time
Pay: $25.75 - $27.04 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Education:
Ability to Commute:
- Fountain Valley, CA 92708 (Required)
Work Location: In person