As a Server you are an essential member of the customer service and retention team. You are responsible for taking orders from and serving our VIP/Private Event customers, while maintaining a positive customer experience. Duties include food and drink orders, ensuring payments are collected, assisting other bussers and cook staff as needed, and the ability to maintain a positive attitude and create an exclusive experience.
Previous work experience involving serving or customer service in a fast-paced environment is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serving multiple tables, as determined by management
- Maintaining complete knowledge of Restaurant’s food and beverage preparation and menus
- Selling alcohol and food items
- Practicing established VIP bottle service protocols and sequence of service
- Entering and completing customers’ orders on computer system; accepting different types of payment and making change
- Interacting with guests in a friendly and fast manner; ensuring guests’ complete satisfaction and exceeding their expectations
- Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
- Clearing and resetting tables
- Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
- Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
- Performing other duties as directed
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Ability to pass Responsible Service of Alcohol Test with a score of 90% or better
- State alcohol server license and food handler’s card required
- Basic mathematical skills; ability to make change
- Basic reading and writing skills
- Excellent communication skills
- Knowledge of workplace safety procedures
- Must be able to suggestively sell food and beverage items
* On Average pays $15+ per hour in tips , Service Charge tips available as well*
**Discounted parking available for employees**
Job Type: Part-time
Pay: From $2.13 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
Ability to commute/relocate:
- Nashville, TN 37219: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person