Job Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor. This position plays a crucial role in ensuring exceptional guest experiences during their stay at our hotel.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Perform night audit procedures to reconcile daily transactions
- Ensure the security of the property during the night shift
- Assist with administrative tasks as needed
Skills:
- Experience with phone systems and front desk operations
- Knowledge of hotel procedures, including night audit processes
- Bilingual proficiency is a plus
- Strong guest relations skills and phone etiquette
- Background in hospitality management or related field
- Ability to multitask in a fast-paced environment
- Excellent communication and problem-solving skills
If you are passionate about providing exceptional service to guests and thrive in a dynamic hospitality environment, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $100.00 per month
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- College Station, TX 77840 (Required)
Ability to Relocate:
- College Station, TX 77840: Relocate before starting work (Required)
Work Location: In person