Northwest Registered Agent LLC is a national registered agent company that helps people start and maintain their business. We're growing and adding more people to our Kalispell, Montana team. This is a full time Monday-Friday role working in office with an awesome set of teammates. In this role you will assist with inbound and outbound mail/documentation while offering support to clients via phone and email.
In a typical day you will support the processing, forwarding and recording of incoming and outgoing mail on behalf of client’s companies including service of process and official client mail. This will be your main job but you'll also eventually be cross trained to help clients navigate the complexities of business formation and registered agents service by problem solving, submitting, and following up on a variety of business filings with the Secretary of State, all while offering top notch customer service to our clients and internal teams.
Starting wage: $18/hour + additional $2/hour transportation stipend
Responsibilities:
- Prioritize, process, open, sort, scan, track inbound mail and Service of Process. Process, ship, and track outbound mail.
- Retrieve and upload required or missing client account information or documentation into company software
- Keep client files up to date by consistently recording client interactions and documentation
- Communicate in a clear and timely manner with clients and internal teams when problems arise or assistance is needed
- Learn and retain knowledge on document processing guidelines, filing specific requirements, and company services.
- Hit position metrics for mail processing and client support with no/minimal errors.
- As part of a small office team, identify and drive process improvements and support teammates and office as needed with a variety of daily tasks from opening/closing the building to ordering supplies.
Requirements:
- Strong attention to detail, organized
- Self motivated and quick learner
- Strong customer service skills, clear and concise communicator
- Strong computer skills and comfortable conducting online research and troubleshooting issues
- Eager and interested in learning more about our business and solving client problems
- Collaborative & coachable
- Available to work in office daily
Benefits:
- 100% employer-paid medical, dental and vision insurance for employees
- Annual review with raise option
- 22 days paid time off annually
- 4% employer match 401(k) with no vesting period
- Paid maternity and paternity leave
- Quarterly allowance
- Fun company sponsored events
Job Type: Full-time
Pay: $20.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Upon a job offer, a background check will be required. Are you comfortable submitting to a background check?
- We aren't looking for someone who wants just ANY job. Why do you want THIS job?
Ability to Commute:
- Kalispell, MT 59901 (Preferred)
Work Location: In person