Job Description:
Be part of a growing enterprise software company. Work with a collaborative team of professionals across all departments of marketing, product and delivery. Have access to excellent skillset training, benefits and innovative work environment. Enjoy helping customers achieve their goals.
Position Summary:
Kepion is seeking a Business Intelligence Consultant who has experience or is willing to learn skillsets to train, document and support customers and partners. As a Kepion Consultant, you will help companies from mid-size to global enterprises solve business challenges through implementing EPM (Enterprise Performance Management) solutions their teams will use every day.
Client Based:
- Interact directly with clients to extract their needs
- Analyze customer needs, design, configure, and test customer solutions
- Resolve technical issues through debugging, research, and investigation
- Works with clients to train end users on specific functionality and system workflow
- Assists with documenting detailed training guidelines and end user documentation
- Works with clients to strategize the best uses of Kepion technologies to meet their goals
- Earns the respect of our clients through the demonstration of adaptability, tact, resourcefulness and proactive communications
Team Based:
- Collaborates with other Implementation team members, Project Managers, Consultants, and Software Developers as needed to meet client expectations
- Assist Quality Analysts with software testing as needed
- Assist Sales teams in developing demo applications
- Assist Support Services with providing client (helpdesk) support as needed
- Create documentation, new feature and web help articles / videos for best practice methodologies
Other:
- Strong troubleshooting, reasoning and problem-solving skills required
- Complete other duties and responsibilities as assigned
Required Qualifications:
- Bachelor’s Degree in Finance, Accounting, Logistics, and/or Management Information Systems
- 2 years of experience in Consulting or Financial Reporting and Analysis
- Strong written and verbal communication skills are required
- Strong understanding of SQL and multi-dimensional data architecture
- Aptitude to learn new technologies and sit at a computer for long periods of time typing is required
Preferred Qualifications:
- Master's Degree preferred
- End-to-end CPM/EPM deployment experience
- Previous training or customer support experience
- Organizational change or project management leadership experience
Company Benefits:
Kepion offers competitive compensation and comprehensive benefits package including;
- 100% coverage on group insurance; medical, dental
- Flexible paid holidays & paid time off
- Competitive retirement benefits
- Excellent career advancement opportunities
- H1-B sponsorship if applicable
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives of Kepion. The main purpose of these correspondences and announcement is to obtain privileged information from individuals.
Kepion Does Not
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication.
All emails from Kepion would come from an @kepion.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Kepion, please send an email to careers@kepion.com before taking any further action in relation to the correspondence.
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
Education:
Experience:
Work Location: Hybrid remote in Seattle, WA 98121