Floor Manager
Fahrenheit Charlotte
222 S. Caldwell Street, Charlotte NC, 28202
Floor Manager
Job Details
Salary: $55,000
Job Type: Full-time
Job Description
Fahrenheit Charlotte is seeking a Floor Manager to join our team. The Floor Manager is responsible for the day-to-day functions of restaurant food & beverage department. The Floor Manager will be responsible for hiring, training and oversight of restaurant staff, along with, private parties, a la carte dining and other events. This position will report directly to the General Manager.
Responsibilities:
- Supporting the General Manager of the restaurant with day-to-day operations, always ensuring smooth service
- Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment.
- Ensure that meals are delivered in a timely fashion with attention to plating, portion, and temperature.
- Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel’s F&B financial goals.
- Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each guest.
- Lead service education through daily line-ups.
- Headline new server, busser, host, and bartender training programs, as well as ongoing development programs, and seminars.
- Daily evaluation of restaurant service performance.
- Employee discussions and evaluations.
- Coordination of timely food production.
- Work with the Chef to provide "excellent quality and presentation" of all food to the guests.
- Participate in evaluation of food product, kitchen employee performance, and development of products consistent with our market position.
- Selection and pricing strategy of all liquors and wines and supervision of their procurement.
- Demonstrates proficiency in open and closing duties.
- Promotes the importance of teamwork and maintaining an efficient work situation.
- Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds.
- Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
- Supervise all non-supervisory service employees.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Requirements
- Stamina: The ability to stand and walk for extended periods of time is essential in managing a busy restaurant environment.
- Physical Strength: Should have the physical strength to lift and carry heavy items such as supplies, equipment, and potentially assist with moving furniture or setting up the restaurant floor.
- Mobility: Excellent mobility is necessary to move swiftly between different areas of the restaurant, including the dining area, kitchen, storage areas, and bar.
- Fine Motor Skills: Coordination and dexterity are important for tasks such as handling money, operating computer systems, typing, and using tools and equipment.
- Physical Agility: May need to navigate tight spaces and workstations in the kitchen and dining area, particularly during high-volume periods.
- Visual Acuity: Good vision is crucial to oversee the restaurant and ensure that all areas are clean, organized, and operating effectively. This includes being able to spot potential hazards or areas that require attention.
- Hearing Abilities: Effective communication is key in managing staff and customer interactions. Being able to hear and understand conversations, both in person and over the phone, is important for resolving issues and maintaining a positive atmosphere.
- Stamina and Endurance: The role may involve long hours of work, including weekends and holidays. Should have the physical and mental endurance to handle the demands of the job.
Knowledge, Skills and Abilities Required:
- Excellent Communication and Problem-Solving Skills
- TOAST POS System Knowledge
- 7-SHIFTS System Knowledge
Qualifications:
- At least 3 years restaurant management experience in a high volume or fine dining establishment
- Must work weekends and most holidays.
Benefits:
- One week (5 days) Paid time off
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Experience level:
Restaurant type:
Shift:
Work Location: In person