**Job Summary:** We are seeking a customer-oriented Front Desk Agent to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional guest services. This position is perfect for individuals with a background in hospitality looking to excel in a dynamic environment. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and provide accurate information to guests - Handle guest requests and resolve any issues promptly - Assist with night audit procedures as needed - Maintain a neat and organized front desk area **Requirements:** - Proven experience working in a front desk or guest service role - Proficiency in phone etiquette and handling multiple phone lines - Multilingual abilities are a plus - Knowledge of resort operations is advantageous - Familiarity with hospitality management software is preferred - Strong interpersonal skills and attention to detail - Ability to work flexible hours, including nights Join our team as a Front Desk Agent and be part of a welcoming environment where your dedication to guest satisfaction will be valued.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Evening shift
- Night shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Solana Beach, CA 92075 (Required)
Ability to Relocate:
- Solana Beach, CA 92075: Relocate before starting work (Required)
Work Location: In person