Overview:
Join our team as a Customer Service Associate / Cashier, where you will play a vital role in delivering exceptional service to our customers. We are looking for a friendly and organized individual who excels in providing top-notch customer experiences in a retail setting.
Responsibilities:
- Greet customers with a warm and welcoming demeanor, assisting them with inquiries and purchases.
- Operate cash registers accurately to process transactions efficiently while handling cash and card payments.
- Maintain a clean and organized checkout area, ensuring merchandise is properly displayed and priced.
- Provide product information, promotions, and upsell opportunities to customers to enhance their shopping experience.
- Handle customer complaints or concerns professionally and escalate issues when necessary to ensure customer satisfaction.
- Assist in restocking shelves, monitoring inventory levels, and contributing to the overall store cleanliness.
- Collaborate with team members to achieve sales targets and deliver exceptional service consistently.
Qualifications:
- Strong customer service skills with a focus on resolving issues promptly and courteously.
- Proficiency in cash handling procedures, including operating a cash register and processing transactions accurately.
- Excellent communication skills with the ability to interact effectively with diverse customers.
- Prior experience in retail sales or cashier roles is advantageous.
- Knowledge of Spanish is a plus to cater to a diverse customer base.
- Organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with appliance sales or grocery store operations is beneficial.
- Ability to prioritize tasks effectively, demonstrate time management, and work well under pressure.
Joining our team as a Customer Service Associate / Cashier offers opportunities for career growth in the retail industry, competitive compensation, a collaborative work environment, and the satisfaction of delivering exceptional service. If you are passionate about customer service, possess strong organizational skills, and thrive in a dynamic retail environment, we invite you to apply for this integral role.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
Work Location: In person