MISSION
For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.
We offer a competitive, comprehensive benefits package:
Generous paid time off
Paid holidays (up to 14 days)
Medical, dental, and vision insurance
Generous parental, caregiver, and medical leave benefits
Competitive retirement plan (up to 9% matching contribution)
Tuition remission and Tuition Exchange Program
Great employee discounts
Complimentary general admission to participating cultural institutions
ABOUT THE POSITION:
Responsible for awarding, adjusting, and canceling financial aid, federal and institutional verification, certification of loan applications, processing refunds, counseling students and parents, and promoting financial literacy.
PRIMARY DUTIES AND RESPONSIBILITIES
Manages all aspects of financial aid award processing through disbursement, including packaging, completing verification, adjusting, and canceling of student aw
Closes files and manages Authorization Failure reports to ensure disbursement of all aid according to federal, state and institutional
Outreach to students and/or borrowers to ensure accurate documents, and/or actions are taken to ensure accurate and timely disbursement of funds to student's Outreach includes but is not limited to email, postal mail, and telephone.
Reviews award packages for accuracy, prepares award letters for mailing, and manages any correspondence related to the award and verification
Certifies student and parent loan eligibility for loan
Processes advance and refund requests for all
Manages assigned weekly reports and submits them to team
Submits Professional Judgment information in accordance, with appeal findings and updates award packages as
Counsels students, parents, and other staff on federal financial aid regulations, awarding practices, student loans, basic budgeting and financial literacy information and SAIC policies.
Assists other staff as needed.
Assists in training of new staff
Attends workshops and conferences within the
Attends meetings, webinars, and other training sessions as assigned.
Stays up to date with federal, state and institutional policies and regulations through sources informed and provided to staff such as webinars, websites, newsletters, email, policy/procedure manuals and a variety of provided documents.
Assists at mandatory SAIC Admissions events, new student orientations, graduations and other school events as needed. Some evening and weekends
Makes recommendations on policies and procedures, content and design of forms, office operations and customer service
Other duties as needed
QUALIFICATIONS
Associate's degree required.
Minimum 3-5 years of related student account and/or financial aid preferred.
Experience in federal, state and institutional financial aid awarding, loan certification and federal verification preferred.
Excellent communication skills and attention to detail required.
PeopleSoft experience preferred.
Salary Grade 6
CLOSING STATEMENT
The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, veteran status or citizenship. The Institute complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at apply_help@artic.edu.
UNION INFO
This position is part of a bargaining unit represented by AFSCME Council 31