Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Provide accurate information to callers and visitors regarding the organization
- Schedule appointments and maintain calendars for multiple staff members
- Perform data entry tasks, including updating and maintaining records
- Manage incoming and outgoing mail, packages, and deliveries
- Assist with order entry and inventory management as needed
- Maintain a clean and organized front desk area
Skills:
- Dental experience is required
- DENTRIX experience is a must.
- Knowledge of Dental Insurances, verification, pre- authorizations and claim submission
- English/Spanish required
- Proficient in using Google Suite applications, including Gmail, Google Docs, and Google Sheets
- Strong data entry skills with a high level of accuracy and attention to detail
- Experience in calendar management, scheduling appointments, and coordinating meetings
- Familiarity with office management tasks such as filing, organizing, and maintaining office supplies
- Excellent customer service skills with the ability to communicate effectively with clients and colleagues
- Previous experience working in a medical office or healthcare setting is a plus
- Knowledge of phone systems and ability to handle multiple phone lines
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Dental Insurance knowledge/PPO/Medicaid
Experience:
- Dental receptionist: 1 year (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person