Are you a people person with an interest in wine? Join our team at Adirondack Winery, where you’ll be the first and last point of contact for our guests, creating memorable experiences and maximizing revenue!
Why Adirondack Winery?
- Wine Knowledge: Learn about wine while welcoming guests to our tasting rooms.
- Fun Environment: No corporate rules here – just good wine, good food, smiles, and great service!
- Customer Interaction: Be the face of our business, building lasting relationships with guests.
- Flexible Hours: We do our best to work around your other jobs; however, we do require at least one Saturday or Sunday shift and one weekday/evening shift per week. We have both seasonal and year-round positions available. 12 to 40 hours per week, depending on your availability and our needs.
Responsibilities:
- Warm Welcome: Greet guests, confirm reservations, and seat them for the best experience.
- Menu Guidance: Provide menus, share specials, and introduce servers.
- Table Setup: Pre-set tables for upcoming reservations.
- Seating Management: Handle reservations and walk-in guests.
- Effective Communication: Relay guest needs to servers for optimal service.
- Phone Etiquette: Answer calls, make reservations, and assist with orders.
- Waitlist Management: Keep things smooth during peak hours.
- Cashier Duties: Cash out guest tabs while promoting wine deals and retail items.
- Cleanliness: Maintain a tidy host station and retail areas.
- Assist with Tasting Room Duties: Bus tables, run food, load dishes, and more.
- Guest Relations: Handle inquiries, concerns, and complaints professionally.
- Opening and Closing Tasks: Help with cleaning and inventory.
Experience:
- 1-5 Years: Previous host, cashier, or customer service experience preferred, but will train the right candidate.
- POS Familiarity: Retail and restaurant POS systems knowledge is a plus.
- Wine Enthusiasm: While wine knowledge is a bonus, we’re happy to train the right candidate.
- Phone Skills: Excellent phone etiquette and communication.
- Guest-Centric: Anticipate guest needs in a fast-paced environment.
At Adirondack Winery, we value teamwork and customer loyalty. Join us and be part of a fun, wine-loving family!
Job Type: Part-time
Pay: $15.25 - $30.00 per hour
Expected hours: 6 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Queensbury, NY 12804 (Required)
Ability to Relocate:
- Queensbury, NY 12804: Relocate before starting work (Required)
Work Location: In person