The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.
A day in a life...
- Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
- Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
- Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
- Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
- Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
- Flexible to support other areas of the store including order fulfillment and order pick-up
You own this if you have…
- The ability to prioritize multiple tasks and requests from customers in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong organization and follow-through
- A knack for problem solving
- Proficiency with computers and an interest in learning new computer applications
- The ability to work a flexible schedule based on business needs
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
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Medical/Vision, Dental, Retirement and Paid Time Away
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Life Insurance and Disability
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Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.