Are you a self-starter stuck in a dead-end collections job with no opportunities? Do you feel under-appreciated for your hard work and want to boost your career to the next level while growing yourself personally and professionally? If you said yes, then we have the right opportunity for you. We are a local disaster restoration company seeking a full time Collections Representative to help us continue our rapid growth. In this position, you will have weekly coaching and training to improve collection skills and methods. You will have access to others with successful collections track records to support and teach our processes that guarantee success when followed. Over 90% of the collections are low stress/pressure because of our strategic process. This position has unlimited growth potential.
Company Benefits
- Commission pay
-Health & vision insurance, with option for dental
-HSA
- Paid time off
- Paid Holidays
- 401K plus company match
- In house/In depth training
- Quarterly reviews/ Growth Meetings
- Multiple levels of opportunity for growth, promotion, performance bonuses, and the opportunity to train and lead others.
Collections Representative Roles and Responsibilities include:
- Follow the mortgage process on every job
- Follow full collection process until money is collected
- Call every customer every week (Goal of 70 calls daily)
- Meet/exceed criteria set for accounts aged 90+ days
- Meet with supervisor weekly or more often to discuss/plan collections issues
- File & appear in small claims court as needed
- Follow post court process
Collections Representative Requirements
- Must have 2 years of collections experience.
- Must have some customer service experience.
- Must have excellent written, verbal and phone communication skills.
- Must be able to pass a criminal background screening.
- Must be completely open to change and self-improvement.
- Helpful to understand basic construction terms/practices.
- Helpful to have experience/understand mortgage claims processes
Job Type: Full-time/opportunity to over time
Hours: Monday to Friday 8:00am to 4:30pm
Pay: $20.00 - $25.00 per hour plus commission structure
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
Schedule:
Experience:
- Microsoft Excel: 1 year (Preferred)
- Collections: 2 years (Required)
Ability to Commute:
Ability to Relocate:
- Ramsey, MN: Relocate before starting work (Required)
Work Location: In person