Full job description
The Front of House Counselor will assist with animal care, data entry, scheduling and confirming appointments / reservations, greeting all pet parents and dogs, maintaining communication between front and back of house, selling services, administrative task of filing / client information / answering pet parent questions via phone and in person, cleaning, preparing dog meals and providing excellent customer service.
Primary Responsibilities
- Greeting all pet parents and dogs.
- Checking in and out dogs.
- Front desk administrative duties of data entry, computer maintenance, phone calls, filing and updating client information.
- Scheduling and confirming appointments and reservations.
- Promote and Sell all Camp services
- Cleaning throughout front and back areas.
- Maintaining a safe work environment.
- Provide excellent customer service.
- Be active and attentive to dogs and pet parents at all times.
- Assisting with Back of House duties when needed – cleaning, dog supervision etc.
Essential Skills
- Extremely energetic, outgoing, upbeat with a positive personality.
- Must be able to work at a fast pace, in a team environment, and have exceptional customer service, attention to detail and organizational skills!
- MUST LOVE DOGS - the noise, the hair, the messes, the love, and the smiles!!!!!!!!
Requirements
- Must have a high school diploma or equivalent.
- At least 18 years or older.
- Be able to lift dog food and supplies.
- Constantly walk and/or stand entire shift.
Availability
Part time, hourly position. Must be able to work flexible schedule - Camps are open 7 days/week, weekends and holidays are required but time off is permitted with advance notice.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $14.35 per hour plus tips
Job Types: Full-time, Part-time
Pay: From $14.35 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Phoenix, AZ 85024 (Required)
Ability to Relocate:
- Phoenix, AZ 85024: Relocate before starting work (Required)
Work Location: In person